Rehabilitation Audiologist Dusty Jessen will present on “Five Keys to Communication Success” at Mass Eye and Ear Infirmary on May 1, 2016.
About this program:
Accurate communication exchanges are critical to creating and maintaining quality relationships in the home, the workplace, and the community. After a decade of working with people who are frustrated by hearing loss, Dr. Jessen has found that most of her patients and their family members experience similar communication challenges. While hearing aids and hearing assistive technology has improved drastically over the past decade, they remain only a partial solution to communication breakdowns. Communication is a complex puzzle that can only be solved when all the pieces are placed properly.
In order to make this process easy and effective, Dr. Jessen has developed a simple tool called the “Five Keys to Communication Success.” When used consistently, these five keys can effectively conquer communication breakdowns in nearly any situation and empower those with hearing loss to take a global look at communication, and make the necessary changes to create a situation where communication success is possible.
The Five Keys also empower friends, family members, and co-workers of those with hearing loss to play an active role in ensuring a successful communication exchange.
This presentation will teach the participants how to apply the Five Keys to Communication Success in several of the most difficult communication situations. Special attention will be given to the various hearing assistive technologies (HAT) that are available today, and how those can be utilized in various situations.
The stories, education, and practice provided by this seminar will ensure that each participant is equipped with the Five Keys to Communication Success!
CART provided. Parking vouchers available to attendees.